Services / Enterprise software implementation / Microsoft Dynamics 365
Microsoft Dynamics 365, connected across the business
Dynamics 365 is a family of business applications for finance, supply chain, sales, customer service and more, designed to work with Microsoft 365, Power Platform and Azure. We help you choose the right applications and make them work as one.
Overview
Dynamics 365 is made of separate applications that can be adopted together or one at a time, for areas such as finance, supply chain management, sales, customer service and project operations.
Because it is built to work with the Microsoft tools many teams already use daily, it can reduce friction for users, but it still needs well-designed processes and clean data.
We help you decide which applications to adopt first, design the processes around them, connect them to your other systems and prepare your people.
Why organisations choose Microsoft Dynamics 365
Connected to the tools people use
Works alongside Microsoft 365, Power Platform and Azure, so data flows between familiar tools.
Adopt in stages
Start with finance, supply chain or customer applications and add more later.
Insight built in
Dashboards and analytics help leaders see across sales, service and finance.
Extend with low-code
Add workflows and apps without heavy development.
Who benefits
CFOs and finance teams
Consolidated reporting and tighter controls.
Supply chain leaders
Planning, stock and fulfilment on connected data.
Customer-facing teams
One view of the customer across sales and service.
What we do
Application selection
Choose the applications and licences that fit your processes and budget.
Process design
Design finance, supply chain, sales and service processes before configuration.
Configuration and extension
Configure applications and extend them with low-code tools where it makes sense.
Integration and data
Connect to other systems and prepare clean, governed data.
Reporting and analytics
Build the dashboards leaders use to run the business.
Adoption and support
Role-based training, go-live support and continuous improvement.
Areas we cover
- Finance
- Supply Chain Management
- Sales
- Customer Service
- Project Operations
- Commerce
- Power Platform
- Reporting and analytics
A proven path for Microsoft Dynamics 365
- 01
Discover
Understand processes, systems and goals.
- 02
Design
Blueprint the applications, data and integrations.
- 03
Build
Configure, extend and integrate in short cycles.
- 04
Launch
Migrate data, train users and go live.
- 05
Optimise
Support, measure and extend.
Case studies
Programme-scale examples of how we have delivered Microsoft Dynamics 365 for organisations in different industries.
Finance and supply chain for a multi-country distributor
Order, stock and invoice data lived in different systems, so reconciling orders to invoices was manual and consolidated reporting took days.
Result. Order-to-cash became a single flow across countries.
Read the case study
Projects and billing for a global services firm
Project plans, time, expenses and invoices were tracked in different tools, so margin was known only after projects ended.
Result. Project margin became visible during delivery.
Read the case study
Connected sales and service for an equipment manufacturer
Sales and service teams had no shared customer view, so service histories were missing during sales calls and open issues were missed.
Result. Service teams saw order history before every call.
Read the case study
