Industries / Healthcare & Life Sciences / Medical Devices and Diagnostics

Medical Devices and Diagnostics

Traceable from component to bedside.

Device and diagnostics companies must trace products from components to patients, handle complaints and service equipment in the field.

Medical Devices and Diagnostics

What makes this sector different

Regulatory documentation must always be current.

The pressures leaders face

01

Lot and serial traceability

02

Complaint handling

03

Installed-base servicing

04

Regulatory documents

Facts and figures: Healthcare & Life Sciences

$7.42M

average cost of a healthcare data breach, the highest of any industry

IBM Cost of a Data Breach 2025
279 days

average time to identify and contain a healthcare breach, five weeks longer than the global average

IBM, 2025
$4.61M

average breach cost in pharmaceuticals

IBM, 2025

How organisations like yours respond

Field engineer servicing a diagnostic analyser in a laboratory
Medical Devices and Diagnostics

Installed-base service planning for a diagnostics maker

Planned visits reduced downtime.

Read the case study

Complaint closure time cut

A device maker linked complaints to service records and closed cases faster.

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Insights for medical devices and diagnostics

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